I had appointment middle of last year, and i was scheduled with mozell, but when i arrived i was given to another hair dresser. She didnt introduce herself and didnt bother to cut my ends which i asked for. Mozell was rude didnt ask my name but tired to get my attention while my hair was being washed,, by just wavying her hand. I have natural hair which the style they gave me turned out horrible. I would never go back here.