I do not know who is saying these are the best bagels ever. They were stale. The person working the counter said they had been made today but clearly they weren't. They were mealy and day old at best. The cream cheese behind the counter that they claim it was chive was just a regular cream cheese with onions on top. I don't think they made the effort to make true chive cheese. The ruggelach were stale. The lox was also not good. There has to be a better bagel store in Toronto.