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| - Went to Babbo for the first time on my birthday, 02-01-17, with my boyfriend and four children under 8 years old. This was a Wednesday night, and the place was very busy...good sign! Although the restaurant was full, we waited only a few minutes to be seated. (We had to ask for an extra chair, even though the booth side of our table was clearly way too small to fit half of our party.) The kids loved their food, as did we. Service was a little bit slow, but hey they were busy! Zeke was our server and we paid using gift cards. When the receipts were returned to us, we noticed no signature was required and were trying to hustle four children out of their seats in an orderly fashion. It wasn't until the next morning we realized we did not leave a tip! We both work in food service and were appalled at our negligence. I immediately called the restaurant to apologize and ensure that I would bring Zeke his tip. The hostess who answered my call was extremely kind and lifted my guilt significantly...I only wish I remembered her name. She is great example of an employee you want to represent the face of your company ( She was taking calls on Thurs. 02-02-17 in the morning, in case the employer would like to recognize her excellent service). I didn't make it in until the following afternoon, but I wrote him a note and included a generous tip to make up for the belated gratuity. The MOD was not polite, nor did she seem to care that we were trying to make up for our forgetfulness. This made me feel bad, but otherwise our experience was delightful.
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