Soooo, I had to cancel my membership due to financial issues - not because of the gym itself or the staff (which is fabulous by the way).Isaias handled everything very professionally. We had some back and forth, and in the end, we came to a very fair agreement. Whether they thought they were right, or I did - they did the RIGHT thing by me. Not only that, they showed true compassion and kindness. I would recommend to anyone this gym and this location. I miss it! And I hope to be back...