First. Do you pronounce this place "Ohso" or do you say each letter "O. H. S. O?" I have no clue and no one greeted us by actually saying the name of the place. In fact, no one really greeted us at all. I was sharply told I couldn't sit where I was sitting because I was blocking the computer the servers input orders at. Ooooook, I'm just sitting where the host sat me, lady. Chill out. Our server hardly said two words to us. My husband and I both looked at each other wondering how PHX can [presumably self-proclaim] they are called "America's Friendliest Airport" with people like this working inside its walls. The saving grace from completely tanking this place in the reviews is that our burgers came out SUPER quick - almost suspiciously quick - like they had been sitting back there pre-cooked waiting to be slapped on buns the moment the order hit the kitchen. They tasted alright and the beer wasn't terrible. It was pretty much our only option in the Alaska Airlines terminal, so we didn't have much choice.