They were great. I've been there twice so far. I was a California member for many, many years before we moved to Arizona last summer. I used to get my maps and books there and other travel items. So I figured Arizona would do the same. They are so helpful. We transferred our membership here and since we had auto pay, our rep, Gale Rayoum, helped us transition to Arizona. We even got a travel atlas for our efforts. We bought quite a few items for travel and were pleased with the prices. We also got a travel Visa card, to protect our regular bank accounts. And we met some friendly clients there who we had a long conversation with. We'll go back whenever we need to.