Like others, we used Western States because they were contracted with Home Depot. They were excellent. They called ahead to let us know they would be there in 20 mins. The office called me to make sure the workers arrived, and afterward to see if I had any questions or concerns. I cannot see the seams, and the work went quickly. The installers vacuumed afterward to get the stray fibers and so I could see the direction of the nap. It looks great!