My husband and I came here 2 times within it's first 2 weeks of opening. A lot of the staff transferred from the University City location that closed, so they managed to avoid new restaurant-itis. The staff are organized, pleasant and on top of things -- which is good because this place has been packed since the minute it opened.
The first visit we tried the 4 course Big Night out (a cheese fondue, a meat fondue, a salad and a chocolate fondue) and it ended up being too much food. The quality of your experience depends heavily on how well you can gauge doneness of your food. After listening to description of the various courses, the 6 different condiments and the cooking times of the various items, we were on overload. So it's trial-and-error: dunking bits of this and that into various pots. Usually it works out well - unless you have an interesting conversation partner as I did and didn't pay close attention to your meal. :-)
Our servers both visits were really great: efficient and attentive without being pushy. The atmosphere is really nice and the volume level is exceptional for most area restaurants. You can actually speak at a normal conversational level with your dining companions but it's still a lively place; major kudos for pulling that off!
My only complaint is that both times it was frigidly cold, especially the bar area. I tend to run cold so I was prepared, but lots of other diners had their coats zipped up and I heard a few other people complain. The bar staff said cheerily "You all are leaving, but we have to be here all night and we like it cold." I would reconsider that position: I know restaurants have to turn tables but it was actually uncomfortable the whole time we were there. My husband is NEVER cold and he wore a sweater.
So go, bring a swank hoodie and a bunch of friends; it'll be fun.