Problems from the start!!
My garbage disposal started leaking from the bottom on a Thurs. night. At about 10pm, I called the "Appliance Repair Experts" to schedule an appointment. I thought it was odd that they would answer the phone so late but, went ahead with the appointment as they offered same day service. I was given a window on 8-12p the next day. At noon I call to find out where the repair man is...they have NO record of my appointment. I reschedule. Two mins later, I have a missed call from them. I call them back, they state nobody called me. 10mins & 4 dispatch operators later, I find out the tech is on his way. He get there, states the disposal is no good and has to be replaced completely, He then quotes me $365.00!!! I have a friend in the repair business who states this repair shouldnt cost me any more than $200.00. I tell him I'm not comfortable with the price & he states that he can write it up as a "senior discount". Magically, the price is now $289.00. I understand their labor rates may be a little higher than the competition as they are the only ones who offer same day service. However, I cant help but feel a little swindled since the price changed so dramatically. In hindsight, I shouldve just given up my Sat. waiting for another company. I would not recommend to anyone AT ALL EVER!!