Worst experience ever. They made me wait the whole morning (first they said "closer to 10"... the guy shows up at 11!). And then he can't even help me! I called for yearly maintenance (a service that most companies do for about $100-150), and they now say it's going to be $420 (!!!!!)
I am beyond frustrated. They will not only try to rip you off but waste your time. They clearly don't care about customers.