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  • Started out horrible! Walked in about 4pm on a Sunday and was told by three hostesses it was going to be about a 45 minute to an hour wait. That was fine it was my daughter's birthday and that's where she wanted to eat. However within the first five minutes of being there we saw three tables get vacated and with drinks and a few items left on the tables. Those tables sat for a total of 40 minutes before anybody bussed those tables. We asked the three hostesses that were doing nothing but standing there about those tables and they said we don't bus tables the waitress busses the tables. Behind us was the to go area with about five people doing nothing but standing there. A man came in to get pizza to go and it was squished like a taco and they expected him to take it like that. Even the manager expected him to take it. After he refused he waited about 40 minutes for another one. And then we heard someone else come up to the go area and they were told no more to go orders for another couple hours cause they were too busy. After the manager came up to the front the tables did get bussed by the hostess girls. And things started moving after that. However where is the manager for the first 40 minutes? The hostess girls started telling everybody its gonna be an hour and a half to two hours wait and they only have about 15 names on the list! Once we did get sat we had the best waitress ever! Her name was Felise. She was super nice and very fast! She made us laugh and we had a very enjoyable experience with her! She basically saved our experience! The food itself is very good as well however the kitchen did mess up two of the orders! Our waitress did make sure to take care of it like I said she was awesome! I know they just opened but the managers really do need to make sure that the hostesses and the people up front are doing away better job and have better customer service as well as their customer service skills!
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