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  • Hated it. I accept a certain degree of responsibility for choosing to go here since I never liked Church's. The chicken always seemed pretty flavorless and as a child my sister pronounced it "hairy", meaning it was the cheap crap that underwent careless processing so some of the pinfeathers were left intact. Hadn't been to one in years. When they opened one near me, I was absolutely not tempted by the flyers advertising specials involving dark meat and sweet tea. Yuk. I am not the demographic they're going for. BUT. I was on my way home from grocery shopping, it was almost dinner time, and no way was I going to cook the same day I shopped. I actually had dinner plans with friends, so when I passed Church's on the way home, a faint pulse of guilt caused me to turn in to grab some dinner for the Anaconda. (He has been known to happily chomp away on many things I find distasteful; the fact that it might be either "flavorless" or "hairy" wouldn't slow his roll at all). Well, considering the fact that I was tired from running errands and in a bit of a hurry, this was the worst mistake of my life. Once I got into the line, I was trapped, and it was NOT moving. After 18 minutes (I timed it), I was finally at the ordering station. No sign of life. So I honked and said "Excuse me, is anyone there?", to which I received an exasperated "Just a minute!" So I waited 10, and then called to her again. "I SAID just a minute!!!" No apology, no explanation, no civility at all. I assume she eventually came back to (snottily) take my order, but when the traffic crawled forward, I went with it, and when I got towards the front, I had the people waiting in front of me pull up so I could just leave. 30 minutes of my day and all I got was a brush with high blood pressure. I'm sure they were overwhelmed with the crowd, No one could have expected there were that many people craving feathery chicken legs all at once. But I put this squarely on management for not organizing the flow and making sure employees were at least trying to give basic customer service. Was it a one time mess up? I have no idea. I never went there again an I never will. Good day, sir!
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