Called for carryout and rec'd a quote of 20 mins. Arrived a couple minutes early and paid for my order. Then stood in the store for 20 mins (40 mins since order) waiting for my food. Finally asked someone where my order was; it had been sitting under a heatlamp since before I arrived. I asked "is this going to still be hot?" The counter help replied "yeah it will be fine."
Well it was not fine. Everything in the order was of course stone cold. I immediately called the store and was met with a bunch of lame excuses about how busy they are. Well, you'll be one less customer busy in the future. I will not be coming back.