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  • Our most recent visit to Las Vegas led us to the Palazzo (because we made reservations of course). We have stayed at the Venetian on several occasions, so we wanted to check out the Palazzo. CHECK IN: Since we were "invited guests" the check in was fast and easy. The person who checked us in ( I forgot her name) was uncommonly friendly and made us feel as though they could not wait for us to check in. We appreciated the staff member's professionalism. ROOMS: In regards to the room, it was clean, new, and large. The suites are about 70 square feet larger than the Venetian rooms, and the Palazzo rooms are obviously newer. No jab at the Venetian because those rooms are very nice as well. Back to the Palazzo rooms: The beds were extremely comfortable for us, and the room setup was excellent. Everything was very clean and well-maintained. BARS AND LOUNGES: Each bar or lounge we visited was well-maintained, and the staff was very professional. Many of the bartenders engaged us, and others, in conversation and made drink suggestions. RESTAURANTS: We tried a few restaurants and received excellent service. One of the resort perks was a coupon book that included drink coupons at the restaurants and other discounts in the Palazzo shops. The staff was very friendly at each place where we redeemed coupons. Specific reviews for locations within the Palazzo will be reviewed separately. POOLS: You can reach all of the Venetian and Palazzo pools within the same facility. All of the pools and spas were clean and appeared well-maintained. The grounds around the pools were beautiful, and the wait staff was attentive. HOUSEKEEPING: The housekeeping staff was friendly as well. I forgot a couple of items, and the housekeeping staff provided me with items quickly and for free. LOCATION: The location is outstanding. It is located near Casino Royal, Harrahs, and the Wynn. Many other casinos and hotels are nearby. By far, the Palazzo exceeded our expectations, and we look forward to return soon!
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