I have been to average Joe's a few times. (Ellsworth and Guadalupe )Usually my service is average. It's never super friendly but I returned for more purchases.
The last two visits I encountered the RUDEST staff ever! I bought two tubes and one of them had an odd bulge. I figured "no problem" they will exchange it.
Nope. I didn't realize they don't do any kind of refunds. I didn't argue. It was my mistake for. It seeing the sign when I bought them.
But the kid seemed so 'put out' by my visit to the store. He was super "short" with me and seemed annoyed. So I did something.
I asked him if I did something wrong to deserve the attitude. "No, I'm just in a bad mood" was the answer.
Normally, my temper would have blown up. This teenage sourpuss was not going to ruin my day however.
I will take my business somewhere else. I will shop online or find another bike shop.