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  • Disgusting Don't expect customer service. Don't expect employees to stop their personal conversations with each other. Don't expect employees to look you in the eye as you are paying for an item. Don't expect employees to have manners, not even the most basic manners. Do expect to have employees ignore you as you are paying for an item at the register. Expect employees to stand in an isle yelling rules that will never pertain to a self respecting customer. Going to Last Chance would be less painful if the employees had an ounce of class. Buying a used $600 purse is already a cockamamie idea. But to have the sales person be outright rude to you as you pay for that bag or any other item for that manner is just beyond ridiculous. Used crap is clearly worth much less than new merchandise. Last Chance should be so lucky to accept money for the used crap people return to Nordstrom. After my terrible experience at Last Chance I would rather save my money and deal with polite and classy sales people to purchase necessary items at a higher price. Nordstrom, I am very disappointed in you. Your employees should provide the same level of customer service at all locations that represent the Nordstrom name.
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