Autumn did an amazing job with my hair. I couldn't be happier! She spent a ton of time talking to me about the style I wanted and all of the different options and what they would look like now (and a couple of months from now). She did a hair strand test to figure out the protein/moisture in my hair and make better product recommendations. And she gave me a fabulous haircut. It's a bit pricier than other salons, but in this case, you get what you pay for!