I've been going to this Discount Tire for years and have been pleased. They can usually meet or beat other prices (if you shop around) and the associates have always been friendly. Each time I visit this location everyone is working, which I appreciate because their hard work saves customers time. I've purchased 5 sets of new tires for various household vehicles in the last 18 months and if there have been any issues they've always been taken care of rather easily. (I always buy the warranty certificates.) Today my son had an issue that was not covered by the certificate and I was rather frustrated. I immediately felt that I was going to have to dispute this with them, but they tried to work with me right away. They provided solutions and tried to accommodate my son's budget; overall they were very fair. I truly appreciated the service they provided us and although I'd received good service from them before, today's experience with Jerry made me even more loyal. I will continue to use them and recommend them to others.