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| - I would've given this place zero stars, if I could've. The staff is comprised of adolescent meat heads with no concept of customer service. I placed a phone order for pick-up and was told that my order would be ready in 20 minutes. I thought that was already an excessive amount of time to wait for two sandwiches, but what can you do. When I arrived, there was one guy up front who fumbled with the cash register and engaged in meaningless banter before he finally sent for a cook. Um, no...wait, what?? You mean I've already waited this long and you haven't even started making the meals? I didn't say this, of course, but I sure as hell was thinking it. There were no other customers in sight. Fifteen minutes later, the same guy who took my payment said that I could take a bag of chips as a courtesy for waiting. I grabbed a small bag. But after waiting for another 10 minutes I thought better of it and took a large bag. I thought: "Pffft, screw this! I've already waited far too long for a couple of sandwiches that should have taken 10 minutes tops to make!" Keep in mind that no one was there when I showed up. By the time the cook finally finished preparing my order, another guy had already come and gone to pick up his to-go order and two more customers had arrived. I was fuming by this point. So I go to leave with my food and large bag of chips and the cook (not the guy who offered me the chips in the first place, mind you) had the gall to shout at me in front of the other customers and say: "Um, you can have a SMALL bag of chips." I was done. I will NEVER, EVER go back to this location AGAIN. Nope, not even once.
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