Sadly disappointing......
1st time ordered delivery. Ordered sandwich off their online menu. Told they no longer make it. Ordered second sandwich off the same menu. Told they don't do that one anymore too. Ordered pizza which was excellent, but not what i wanted.
2nd time we phone ordered pizza for pickup.Told 25 min wait. Wife went to pickup and took pizza to the car. Decided to take a quick look at it and discovered it was not the pizza she ordered. Went back in and was told that they had mixed up 2 orders and "Jay" had taken Jane's order. Asked to wait while the order was recooked. Sort of defeats the purpose of calling it in, if you have to sit there. They must have then hurried it because the pizza was undercooked and the cheese had slid off the pizza. One end had no cheese while the other end no crust......
Well, mistakes can happen and we are normally forgiving, but absolutely no effort made by staff to try and make it right. No offer to deliver or take a few $$$ off or even a coupon for the next time. Feel 2 stars is generous under the circumstances....