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  • STILL THE WORST BANK ON THE PLANET. I am so tired of the hassle I have to go through every time I move. This last time I sent my change of address form with the copy of my drivers license to the email address listed on your form and it says it's deliverable. This is beyond annoying. The only reason I even have an account with you is I was forced when I got my car loan. My car is paid off and all I want do do is close my account and can't seem to make that happen. I'm thinking the only reason this bank is still open is they've collected all the money from people that can't seem to get their accounts closed and they just keep reinvesting it. I've called and left messages twice now after sitting on hold for more then 10 minutes each time. It's extremely obvious that this bank puts you on hold so long that you hang up or leave a voicemail which is never returned. Keep my $25 but PLEASE CLOSE MY ACCOUNT. I don't wish to receive anymore threats from you that you'll fine me if I don't get a hold of you when you won't even bother to call me back. Time to go to the BBB!!! DO YOURSELF A FAVOR AND TAKE YOUR HARD EARNED MONEY ELSEWHERE. THIS BANK DOESN'T SEEM TO CARE ABOUT THE PEOPLE THAT KEEP THEIR MONEY HERE!
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