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  • My family and I had an absolutely wonderful time at this hotel. We are IHG members and stay at many properties all over the country, but this one stands out as one of the, if not THE, finest of them all. The facility was top notch in every area. Very clean, great breakfast, managers special happy hour time, and milk and cookies at 7:30pm Monday-Saturday. The rooms were spacious enough, the beds were very comfortable and we all had great night sleeps the three nights we stayed. Best of all however, was the customer service. We were having some battery problems, and the staff went above and beyond the call of duty to assist us. Our rooms glass sliding door opened towards the pool, and we had to walk maybe seven steps and we were inside the pool area, and the hot tub was awesome, especially at night, where the moon rises and shines right through the palm trees and was very romantic. I want to personally thank Dylan, Molly, and Lance for all of their awesome customer service and friendliness throughout our stay. You would have thought we were regulars! The shuttle service to the mall and back was amazing. This is a legit 5 star rating and we are already making plans to have Thanksgiving in Scottsdale and bring friends with us. I HIGHLY recommend staying at this IHG property, it is totally worth it.
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