I've definitely had better service. I've definitely had better Johnny's. So, I wasn't that surprised when I didn't have a great experience.
My Peanut Butter Chocolate Milk Shake was superb. I'm talking extremely delightful. The burger on the other hand was a bit meh. Nothing spectacular. Nothing mind blowing. Simply an average burger.
The service sucked hardcore. I'm not talking Cinemax After Dark here, I'm talking that crazy stuff you come across on the internet that you instantly clear your cache, cookies, and history for. It just was overall absent. I had to actively search out help. I wish they would pay attention to their customers.