My fellow yelpers, we all know how much I loathe bad customer service. I shop at Hallmark for cards that have a sincere meaning and directed for different situations. I've been to this location several times, however this one gave me a reason to write.
I walked in and there was no warm greeting or anyone telling me the specials or asking if I need assistance. I didn't think anything of it as there were people at the counter. That was until another woman walked in and she was greeted with "Hi. How are you today? Are you looking for anything in particular? Well, our Sarris Easter candy is on sell. Please let me know if you need anything." I continued to get the birthday cards I came in for.
As I walked up towards the counter, both of the cashiers looked at each other as if neither of them wanted to help me. The reason for three stars instead of two is because after the cashier finally came over to check me out, she did it with a smile. As long as you can be courteous in your disdain to checkout a customer then I'll still give you a star.
Yes I'll be back and if their customer service changes then so will my review.