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| - First, I'd like to say I work in property management and my family has my and their entire life. We had issues with mold and roaches the entire year of living there. We had our apartment sprayed countless amount of times, baited, and bombed 5 different times. The issue was never resolved, the roaches were German/or Japanese and attracted to the moisture in the building so no matter how much we cleaned, treated it, poured bleach down the sinks, they always came back. They came in from outside, from our air conditioning vents, outlets, sinks, pipes, and our smoke detector was full of babies. Every time we would find eggs we'd destroy but no luck because the entire building was heavily infested. We told them we wanted everyone's apartments inspected, sprayed as well the exterior sprayed but they never did it. Finally we gave up, told the office for the last time to bombed for the last time and then they became accusatory and asked if we brought them in from another place. We've never had an issue with bugs and moved in February and have not seen one bug. Back to my smoke detector, we told them it was infested and the roaches would make it go off at all hours of the day and night and it took them a months of begging them to come in and replace it. They would never do our work orders, but call and ask how the work order went and when we told them it wasn't done, they would say they'd look into it and call us but never called back. They would not fix anything in our apartment which was already in back shape when we moved in. When we toured the unit, there was a slight mold spot over the shower that they insisted was water damage. It grew and became black and was tested by an outside source(because they wouldn't come to look at it) and it was mold. They wouldn't do anything about it. I was highly allergic to it, I was sick the entire year of living there and also very depressed which were the symptoms of living in mold. Any time we'd become angry because they wouldn't ever do anything about ANYTHING in our apartment, they would tell us we were wrong and it would become a screaming match. We finally gave up and had 2 more months to get out of this hell hole. Come the end of our lease, we start moving our stuff out(throwing almost everything away and buying new furniture because everything was infested with roaches) and we remove all of our picture frames, paintings and a very valuable litho gram, we find that behind everyone a black mold spot. It ruined our litho gram and all things hung on the wall. When this happened i took photos and my iPhone screen was cracked, I went to the office and I asked, "what does this look like to you?" To which the assistant said, "looks like a cracked screen" very sarcastically. To which I said, "what the **** does this LOOK LIKE????" And she said it looked like a bunch of bugs. Anyone in this business knows what mold is, my only mistake was not taking legal action. When we finally moved out, we put down a $300 security deposit and only received $150. We looked at the charges and they charged everything that was broken THAT THEY REFUSED TO FIX along with patio damage(we lived in a studio, WE HAD NO PATIO/PORCH. The only time they were even slightly nice to us is when the lease was signed and the last day we were there because I told them I was taking legal action and interviewing with every news channel in AZ. The only thing they have going for them is how cheap it is and we are very fortunate to be able to spend twice as much now and to be in a beautiful new apartment. PLEASE DO NOT MOVE HERE, everything online is a false advertisement and even the price is not worth your sanity, health, and safety. This place should be sued for all they're worth. Please don't move here, I am begging and warning all of you.
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