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  • WOW called the customer service line to make a late payment that we didn't even know about and to update some info on our file & the 2 different service reps I spoke with were SO RUDE! & let me tell you I always try to be nice and pleasant when speaking on the phone with people so I know it wasn't me! The lady had so much ATTITUDE and just didn't even care about doing a good job and the man I spoke with started speaking to me almost in an accusing manner.. So much so that I had to flat out say " you don't have to speak to me like that... I'm not mad .. I just wanted to know why I didn't receive a notice...?" UMMMM WTF... I understand that they probably have to deal with some douchebags on the phone but that doesn't give them the right to speak to every paying customer in such a disgusting manner! If you loathe your job so much then quit! AND NV ENERGY you need to train your employees better !!!!!! Ugh.
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