I was visiting from Hawaii Island and was actually on vacation. But because my Island doesn't have a LensCrafters I decided to schedule an appointment at this one because of the reviews I read on Yelp. The reviews was spot on. From the Progressive Eyewear staff to the staff in LensCrafters, the service was great! Checking into Progressive Eyecare was a efficient and Dr Chen was super cool and very helpful. Here's some advice when going from one LenCrafters to another. Bring your last appointment records with you. It saves the staff some work of guessing your prescription even though they may have it on records. Selecting frames was made easy by Ally. She was super helpful and very courteous. She's definitely an asset to the staff there even though she's relatively new. She was definitely a pro like she's been there for years! If I lived here, I would definitely come back again.. I may have to start traveling to Vegas once a year now.. decisions decisions I tell you.