Inept employees. I went in because I had a coupon for a free 16 oz. beverage with the purchase of any drink. I ordered a medium smoothie and asked for a bottle of water as my free drink. The guy said the only way he could do that was to charge me for a large smoothie. I said whatever, I just really needed the water. My order comes up and it's 2 small identical smoothies. I said, I thought you said you were going to give me a water? The guy looks at me and says he didn't say that. He and the other employee give me blank stares so I eventually walk out as they can't comprehend the fact that I WANTED A WATER. Also I was super happy that I paid for a large smoothie, got nothing free which is the entire reason I had went in there, he didn't give me a receipt, and I had to look like a doofus carrying 2 small smoothies into my class and drinking both of them. Thanks a lot Jamba. I always liked Tropical Smoothie better anyway.