I get both routine maintenance and recalls performed at this location. The service staff are always nice and explain exactly what they will be completing on my car. Free wifi and Cable TV are available if you choose to wait on site while work is being performed. I dropped my car off last night with the night owl setup and they called to verify issue, and then again when they found it a recall problem and even washed my car.
The only freature holding from 5 stars is the lack of loaner car, is that a benefit of scheduling an appointment? Unknown, no mention of local pickup or ride home on the site or in person. Many dealers offer this.