I'm big on customer service and this location was lacking any customer service. I was not greeted when walking up to the counter by the 2 workers behind the counter. One was making drinks and the taking orders at the drive thru. When I was greeted by the drive thru person she said "we'll be right with you" but I stood there for another couple minutes until someone came out from the back and said "have you been helped?" (In a not so enthusiastic voice) when I finally got my drink it was given by the barista who also had no enthusiasm for being there or serving. On top of it all my drink was too sweet. I will not be going back to this location. They could learn a thing or two about service from Starbucks. It also was not busy. There was only one other person who ordered a drink before me (in the store)