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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • This nail spa only gets 1 star because of the woman who stepped in and actually understood what customer service was and how to be kind to customers/clients. Otherwise it would be 0 stars. My daughter and her friend came here yesterday to get their nails done for the first time. They are 14 and used their own money that they earn from babysitting. My daughter wanted to try acrylic nails with gel polish. Cost of that is $38 total. She came home with nicks on the sides of her fingers, long, thick uneven nails and was charged $45. It was one of the worst manicures I've ever seen. And I work in cosmetics. We came back the next day to get the nails fixed/replaced/ or just taken off. If we had the nails taken off we would NOT receive a refund. Even though they weren't done properly, even though she was over charged, even though it was really the right thing to do. The man who did her nails the day before argued with me telling me that it was the nail polish and not his fault and that he is not responsible for the quality of the polish. I disagree with that. They shouldn't carry a product that doesn't work. It shouldn't be at my daughter's expense when it doesn't work. I asked if he could just remove the nails. I could tell that he was frustrated to have to take the time to do this and as he ground her nails down he nicked the side of her finger (again) and it started to bleed. At this point someone else finally stepped in. This whole experience was a nightmare. Besides the woman who stepped in and apologized for everything.
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