I've had great experiences at this branch with multiple associates - managers, tellers, and personal bankers.
I love the feature of being able to schedule appointments online to see a banker because it has eliminated a wait time for us on numerous occasions. Even if you do have to wait, the lobby and chairs are very comfortable. The bankers are professional and although I can't say I've been completely impressed with all of them and their service, it wouldn't stop me from returning.
The drive-up ATMs are great and I've rarely had issues with them. They're also not very busy, so they're extremely convenient.
Overall, the location is convenient and I am pleased with the service when I visit (although a rarity with BOA's fantastic online banking app).