Ordered a sweet 16 cake for my daughter. Although the cake was good and nicely done, one of the tiers flavor was wrong. I emailed to advise of such, in hopes of getting some type of resolution. I thought it was only fair that she credit me at least 20-25% as the order was WRONG, and considering we ended up not eating most of it because it wasn't what she wanted...however her reply was insincere and all she offered was a "10% discount on a future order"...why in the world would I order from her again if she didn't even care she made an error in the FIRST place? Didn't seem all that concerned with customer satisfacation