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| - I closed my account with Republic several months ago, because they missed several trash pick-ups in a row. It turns out, I was never provided with an official 'Republic Services' trash can when I started service, so their team stopped picking-up my trash.
I called their local office several times not understanding why my trash wasn't being picked-up, the customer service rep apologized and committed to sending out a special pick-up immediately, which never happened. So, I cancelled their service and went with a more reliable, cheaper option. This happened in December 2017.
Republic notified me that I have an unpaid balance, but it's mostly made-up of a TRASH CAN fee....for a can I did not receive. I asked for a corrected invoice to pay...and their team sent my bill into COLLECTIONS...and I'm now receiving calls 2X day, from some outsourced company, who has no interest in discussing the invoice.
DO NOT WORK WITH REPUBLIC SERVICES, this is an inflexible, fly-by-night operation masquerading as a trash & recycling services company.
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