This place has a very poor manager running it. We have used the online service twice and both times I have walked in and they state the order was not in their system.
I waited for the manager to get the order on his screen and yelled across from the grill area that it was the way that I put the order in. Then after he started to make the food he then had to come over to me and show me on his phone that it said 6pm that the order would be ready. Amazing service.
Also if you are going to be working a fast food store they should not have someone that is sweating a ton delivering and working over the food. I physically saw him wiping his face with his hands.
There are way to many other options to have to return to this specific Smashburger again.