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| - I hate writing a bad review. I really do. But I wish I would have read something similar to what I'm about to write before I went ahead and tried to use Punch Honeybee Company. At the time, there was only 1 review, and it was 5 stars. I was looking for experienced and humane bee removal, and Dan had all the credentials with his Arizona State University association, etc. etc.
Unfortunately, Dan's credentials don't translate into a good business experience. Maybe he is good for wealthy retired people? He certainly was not good for me. I began on a Monday morning around 9am. I left a message. By Tuesday morning I still hadn't heard back, I called again and he answered, I could hear bees flying in the background he said he was busy and would call me back. He didn't. The next day I called and texted. Hours later I got a text, said he would go and give me an estimate and email me. Thursday- nothing. Friday, more calls, texts, nothing. Saturday 9pm I get a text that he's almost done with the estimate. Sunday night I get it. $3800. What!
It seems Dan wants to build a scaffold, pay himself $150/hour for 9 hours, and remodel the home. I'm a little upset that I've waited almost 1 week for this estimate. Why 2 stars and not 1 star? Like I said, I hate writing a bad review, and the estimate was rather pretty with lots of pictures and arrows, etc. So 2 stars. But you aren't getting the job Dan.
I called another bee company this morning at 11am, by 1pm they were on site and by 3pm they were done with the job- for $165. They will return to make repairs for $900. I have saved $3000 and 1 week of phone tag with the other company.
Dan, you might be an ASU professor, heck you might even be the best bee guy on the planet, but you don't know how to be prompt, or communicate with potential customers in a timely fashion. So like I said, Dan might be good for millionaires who are retired and have all the time in the world, but I'm a busy guy and not a millionaire and so if you dear reader are anything at all like me then you better look elsewhere. Check my reviews to see who I used and how well it went.
MB
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