| rev:text
| - Okay I wrote my previous review when I was mad at them for breaking into my apartment. I want to provide a more complete and responsible review now, so people know what to expect for living at Mozart.
1. READ THE LEASE. I have to put this in capitals because I didn't. It's very long, so I didn't bother. I thought, how bad could it be? I've lived in various apartments during college and everything was peaceful. You just have to look at how much you have to pay each month and what the deadline is, and some other stuff like lost keys and maintenance. Mozart's lease lists out at least a dozen things that they can fine you with, and the prices are ridiculous. On the top of my mind, there are full month's rent for refusing uninformed inspection, full month's rent for not returning keys on time, $500 for any animal, 3 month's rent for moving out before the original date of leave, if you "move out" because you died your relatives are required to pay that 3 months rent... And there's a policy that states that by signing this contract you waive your legal rights according to (some law that I forgot). I don't have time to bring this to court but I don't think it's legal to make such a contract.
2. They provide almost zero service. We once called them for clogging in the sink and bathtub, and maintenance showed up for the first time over a week later. And it took about a month to actually get it fixed. I think there was a 3 day period where we weren't allowed to shower to fix the problem. And there was also this time when maintenance showed up in the morning when I was in the shower. They told my roommate that they'll come back next week if I can't get out of the shower immediately. Also I think there was this time last winter when the heating broke down and we wrote them an email, and they said "we don't take responsibility in alarming you of things like this. I would advice you to shut the windows firmly and use blankets to block where wind might blow in." What? My neighbor moved out after 2 months of living in mozart because of things like this. Mozart gave no shit about his quality of life living there or anything they could do to make stuff less of a problem. He had to pay a fine equivalent to 3 months rent ($3000+), but he moved out with no hesitation.
3. They are extremely rude. I remember explaining something to them in email for an expensive fine that I didn't think was my fault. And they replied in a middle school bully tone which basically said "we don't care what your circumstances were. you owe us a grand. shut up and pay asap". So I replied in demand for an explanation for their attitude, and my next couple of emails were responded by three different person, each saying the previous went out on vacation. Lol yeah. And I can't remember the circumstance, it was either moving or parking or cleaning, but I swear I've been called an idiot to the face by one of their people. They might seem polite when they're trying to sell you the place, but they'll show their true disrespectful nature when any conflict arise. If you can deal with that, welcome to mozart. Later a friend told me that it's probably because that the fine is $1000+ that they're so determined to milk that money out of you without listening to any explanation you might rightfully have and going as far as to insult you to sound firm.
4. Oh, by the way, I don't think they really know their place. They were showing the place to some potential tenants, and they were pointing at stuff that we brought in and said it comes with the apartment. I had to tell the ppl seeing the place that it wasn't true, that the microwave, wardrobe, mirrors were actually all ours. I'm really surprised the guy showing the place didn't call me an idiot in the face right there lol. Anyway, I'm saying this, if they look nice at your first encounter (especially if that's before you sign the lease and everything), don't believe it. They'll never be as nice after you sign, unless you get a perfect room with no problems and you never talk to any of their staff.
5. The price might look okay, but it really isn't. I think my rent was a bit over 1000 for 2 people, but utilities are not included, parking is not included, and they have the highest laundry fee I've ever seen. Plus, they fine you a grand for the most trivial things. So think about how much you actually have to pay to live in such a bad place.
Anyway, I'm very happy that I moved out. If you are thinking about living there, DON'T. It's gonna be a nightmare.
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