I have now been here a few times and every single time the costomer service is horrible. They take about 15 minutes to get to your table after you've been sat. I would completely understand if it was super busy but half the restaurant is empty and theres always a group of employees standing around talking. I ordered one of those mile high sandwiches for lunch and I was thinking it better be the best damn sandwich ever for almost $20. After I received my order I was even more disappointed because it was the most disgusting pastrami sandwich I have ever had. There was no flavor and it wasnt even warm enough to melt the cheese. I will never come back to this over priced establishment.