This used to be my family's go to place to eat. We ate there a couple of times a week sometimes. Over the past couple of years we have started driving out of the way, further, to a different location because EVERY time we go in to the one on N Decatur there's a problem. Sometimes it's something small like they're out of the tea I like, which is acceptable on rare occasions. Unfortunately, it's not always small and it's not rare. The service is terrible, they don't listen or pay attention and have you repeat the same things over and over, then usually still get something wrong. They're consistently out of something we request, like tonight...chips. Seriously, how are you a Mexican place with no tortilla chips? Last time they had no steak, the time before no grilled chicken. It's really ridiculous. We won't be back to that location again, and aren't likely to keep going out of the way to the other.