I have come here three times in the last week around 5 to 630pm. Its usually not busy at all when I arrive. I was served by a very helpful lady and gentleman around these times on different days, who have helped make some delicious selections. I havent noticed much of a delay in how long it takes them to make the food, I was actually pleasantly surprised when they brought the food to my table with condimenta and napkins. I would recommend this location because of its service and they are not cheap with their ingredients (cheese, bacon, etc) like many other places. I enjoy places where you get what you pay for like this.