I used to live on Long Island, so I know a little bit about bagels. This was good, but it wasn't a classic Brooklyn bagel. Maybe it's the water here in the Charlotte area? It was still a good bagel, toasted with some scallion cream cheese.
The coffee was good too.
Nice that they have a free wifi. Comfortable seating area, maybe a nice place to chill with a laptop for a bit.
My only complaint is that when the gal asked me for the combo, it looked like it's supposed to come with a couple of mini-muffins. No biggie - I don't need that many more carbs!