So disappointed. My in-laws came to celebrate my wife's birthday. We called ahead, still had to wait for almost an hour. After we were finally seated we had to wait even longer for water and bread. We ordered wine and soda for the kids and it finally came. My wife's dish came out 6-10 minutes before anyone else's. The others only came after I pointed out that she was the only one who had food. My "Johnny", which is my favorite plate, was bad on all counts. The pasta was cold and flavorless, the steak was too salty and the chicken bryan was ok but not great. My wife's plate was too salty as well and my father in law's plate was as off as mine.
We love going to Carraba's as do my in-laws and my parents. Tonight's meal was beyond poor. The manager informed us that he was having many problems with the new cook and this was not out of the ordinary.
The manager was apologetic and did take 2 meals of the 4 poor ones off of the tab which we appreciated. I do not want to put a poor review on YELP but feel you should be aware of the situation at the Mesa site. We will not return if this is normal operating procedure.
For the record, I tried to post this 8 times on their site to avoid putting it on YELP and just kept getting error messages saying it woudld not go through. Obviously a sign of what they think about customer service-sadly.