had an appointment at 3:30 to get my sons 15mo wellness and vaccinations. we get there and the lady at the front desk informs us our appointment was at 3. mind you, I have in all 25 years of my life never been late and NEVER gotten the time for an appointment wrong. I pride myself on this. instead of being accommodating she was incredibly rude and told us we'd be getting a no show charge. mind you, if I was a no show, WHY WOULD I SHOW UP? so disappointed. she wouldn't let me schedule an appointment with the office manager either, told me I could call and make one over the phone. I don't mind the charge, I do mind the fact that my son missed his vaccinations that week because Cheryl, the person assigned to booking appointments couldn't do her job.
I wasn't too crazy about this place to begin with, the doctors are very rushed and always seemed like I was inconveniencing them by asking questions. so this just threw me over the top.
0/10 DO NOT recommend