Boehmer sent a tech to my house in about an hour after I submitted an appointment request online. John was great - very knowledgeable and friendly and I felt comfortable with him in my house. He assessed the furnace, quoted me a price through his office, went out to pick up the part, and got my furnace back up and running in about an hour and a half total. I was able to pay right after the job was complete with their convenient mobile credit card scanner. Would definitely recommend Boehmer and will use them in the future.