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| - The selection at Memory Express is great, and can certainly be cheaper than purchasing on-line when you consider adding in the cost of shipping. And now that they've added a price-match policy, even against on-line competitors, it makes Memory Express a more enticing choice for purchasing computer parts locally.
However, I had a real painful experience in getting someone from this location to price match a sound card from NCIX. Even with a print out and verification of price and stock from the cashier's computer screen, they still had to call in the manager to verify (which is standard policy, I know, but then the manager went through the whole process from the beginning with me that the cashier just did, wasting all of our time), and it was only with great reluctance that they gave me the price match. The whole process took about 11 minutes, although luckily the store was empty at that time of day.
My price match experience wasn't the same as I've had at a Best Buy or Future Shop, or even a Staples, where it's usually in and out in under a couple of minutes. I usually buy a lot of PC equipment either in big orders or in frequent smaller orders, and you can usually find the vast majority of what Memory Express carries cheaper on-line elsewhere. If future (and frequent) price matching at this location will be similar to the one I experienced in the past, then I'd much rather take my chances on-line as I don't want to my price-matching experience to have to feel like "haggling".
Still though, if you need something quickly and they have it in stock, Memory Express is one of the better computer stores in town to check out. But if you're going in for a price match, you may need to prepare yourself mentally depending on who you get at the store to service you.
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