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  • I always shop at Smith's, but there is one closer to my house. This store is just down the street from my work, though, so I thought I would head in and grab lunch after I made a deposit at the bank inside. I stood at the deli counter (which was mediocre at best to begin with) for at least 5 minutes. While I was there, patiently waiting, I noticed another patron waiting. The old man was very frustrated and eventually stormed off warning me if I wanted to eat I should go somewhere else. There were 2 people working behind the deli, NEITHER of them were serving customers! I waited another 5 minutes, had made eye contact with both people behind the counter, and STILL received no service. I eventually left, like the old man, and informed the people approaching the deli that they are slow behind the counter. I have never eaten there, and will never try again. There is no reason to not serve your customers! I didn't even get a "hello" or "be right with you". NOTHING. I've worked at a service deli before, and their customer service here is atrocious!
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