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| - I went to here because they had a groupon that gave you 24 dollars worth of food for 12 bucks. First thing you think, "it's just me and one other person, how am I going to spend $24 at a hamburger place"? Well don't you worry, its pretty easy to do here! The prices are high but the hamburgers are worth it.
The first time I went here with the Groupon I got a Green Chili burger with fries and a drink. Burger was great, the cook them medium to medium rare instead of cooking them well done and ruining them like everyone else. The fries were great. Seems as though they don't filter the water going through the soda machine, which isn't the best for Phoenix. On this trip it seemed as though one of the employees kids were running around, okay maybe the baby sitter called out no big deal. Food was great and I planned on coming here all the time.
Second time: Again food was great, kids running around again. Went to the bathroom and they keep their soap in the same containers they keep their BBQ and hot sauce in, ,a little weird but hey tough economy out there. If it saves money and completes its purpose.. go for it.
Third time: Burger was well done :( fries were still good. But this visit put us on an episode of some drama filled restaurant tv show. The managers and employees were arguing about schedules, kids were running around yet again, all while they were forgetting to complete our order. We had to go up and remind them that we had placed an order to get them to break from their argument and work. They gave us free cheese cake and apologized, so I guess its water under the bridge. While it was very unprofessional they didn't ignore the fact that they had messed up, and tried to make up for it.
Overall I would recommend it. Really good food and the food normally comes out quick.
Suggestion to the business owners, don't let your kids (or employees kids) run around the place. Don't air the dirty laundry. And instead of having a basically constant Groupon, maybe just lower the prices a little? :)
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