There are truly no words to relay the level of disgust I feel toward my experience at this jiffy lube. With limited time before I needed to be at work this morning I called prior to arriving to see how long it would take to get an oil change, to which I was given the answer 15-20 minutes. Upon arrival at 8:25am, I asked again to make sure, stating that I needed to be at work at 9:15am. Same answer: 15-20 minutes. After over an hour and several pleas to the workers to just give me the car so that I could go to work--which were answered by "it will be done in a couple seconds"--I ended up being nearly 30 minutes late to work, which is located less than 10 minutes away from this jiffy lube. Oh, and what did I get for it? A mere $5 off for the "extra time." Needless to say, I will never be returning.