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  • Undeserving of a single star. I needed my couch, arm chair, ottoman, three rooms, and stairs cleaned. They quoted me one price over the phone, but upon arriving they said they could do it for no less than twice that because of a couple of pet urine stains on the carpet required extra chemicals. I said it wasn't necessary to use extra chemicals and that I just wanted the basic service for which I was quoted. They refused to accommodate me and charged me a $25 cancellation fee. I called another company that was able to perform the basic cleaning for the same price and everything turned out fine.
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