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| - Where to begin. Good and not so good experience. Had high hopes, but was disappointed and only left with heartburn and a "bad taste" in my mouth.
This place has great potential and needs a few tweaks to improve food and service.
It was explained to my boyfriend and I, that if a larger group came in we'd have to move from the table to a smaller table. Since none were available at that time. Except for a corner at the bar. The gentleman that sat us we later learned is the owner/manager.
Our waitress was an older lady in her mid to late 50's I think. She explained to us that she was "very busy". Okay! It's a small venue and had 3 servers and it wasn't that busy to me, but okay.
We ordered the artichoke appetizer, which took 15 minutes to come. While we waited our waitress could have taken our food order, but didn't come back to our table until the artichoke came. Maybe it's the sleepy town mentality, but us big city folk like prompt and efficient service. I also don't care how busy you are, I'm willing to tip more for top service and a server can make good money if they enjoy their job.
Finally!!! Were going to order 25 minutes after sitting there. I had a question about the jalapeƱo bacon, I've never had it. "It's amazing!!!" Okay, I'll get that and the aioli on the side. She declined my request by saying "just go all out and do it". Okay, I'm pretty easy, but she doesn't know I'm not the biggest fan of aioli and only like a little, but I agreed. She stated it was her favorite thing on the menu. My boyfriend had questions about his food as well, and she stated "everything here is amazing! There's not anything that isn't good" and walked away.
Our questions were only curiosity, not knocking the food.
We finally get our food about 30 minutes later. My bread was soggy and the pre-frozen spongy chicken breast kept sliding off the bun. And there was way too much aioli for my liking. The fries were like Burger King but much saltier. I couldn't finish them.
Moving on, the service was lacking and it seemed that the two people had chips on their shoulder. Nothing wrong with loving your business and what you do, but not everyone has to agree or is going to. I would have agreed if the food was made with fresh crispy chicken and fresh not-so-salty fries. I would have paid $15 instead of the $9.50.
However, on a positive note .... It is good food if you were drunk on beer or stoned and had the munchies.
I think you guys should keep the menu, it's kind of cool the options, just make them better. I like fresh ingredients and anything processed or frozen isn't up to par at any food establishment.
And remember, kindness goes a lot farther than the salty demeanor we experienced. I love salt, but I may have to get on cholesterol Meds after my visit.
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